Renewal Assistance

Fill out the form to schedule an appointment for a Fidelis Care Representative to call or meet you in person to help you with your health insurance renewal.
If your renewal deadline is in the next 3 days
, call Fidelis Care at 1-866-435-9521; TTY: 711 or NYSOH at 1-855-355-5777 for immediate assistance.

Fill out the form above and a Fidelis Care Representative will contact you.  We can answer your questions related to the renewal process by phone. 


The time to renew is NOW!

Fidelis Care can help you avoid loss of coverage:

➪ Answer your questions about renewing coverage

➪ Walk you through the entire renewal process

➪ Meet with a Fidelis Care Representative in person

➪ Review your current coverage and tell you about new, low-cost product choices

Don’t delay! Call 1-866-435-9521 today, complete the 'Contact Me' form above, or stop by one of our convenient offices for assistance. To find the office closest to you, visit

Renewal Information Checklist

Have prepared your most up-to-date information.

You will be asked to provide:

➪ Your address

➪ Your household income and number of family members

➪ Changes in immigration status

➪ Any health insurance you are eligible to receive from your employer

➪ Any other health insurance you have

➪ Changes in full-time student status

➪ Your most recent tax return information