Contact Us

Answer a few questions to help us connect you with the right Fidelis Care Representative.
If you are having a medical emergency, please call 911 or go to the nearest emergency room (ER) immediately.

Suicide Prevention Lifeline is available at 1-800-273-8255 and offers free and confidential crisis support available 24/7 to anyone at any time. Help is available for people in distress, crisis, or for people looking for resources for themselves or loved ones.

Record Liens How to submit record requests to Fidelis Care.


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Find a Community Office near you.  

Call Us

Toll Free, Available 24/7

Our Representatives can answer your questions and assist you by phone.
Call 1-888-FIDELIS;
 (1-888-343-3547); TTY: 711.

Mailing Address

Member Services Department
Fidelis Care
25-01 Jackson Avenue
Long Island City, NY 11101