Welcome, Brokers!

Fidelis Care serves more than 1.7 million children and adults of all ages, making us one of the largest health insurance plans in New York State. We were founded on the belief that all New Yorkers should have access to quality, affordable health insurance, and our mission to help others informs everything that we do. 

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Attention Behavioral Health Providers – Response Requested
2024/7/10 • Posted by Provider Relations in Provider News

Fidelis Care would like to remind providers to respond to a recent email sent to all behavioral health providers regarding a program evaluation and survey.  The purpose of this evaluation is to improve our members’ experience in obtaining access to Behavioral Healthcare.

 

Fidelis Care is committed to promoting health equity and ensuring access to behavioral healthcare for all our members. We recognize that for many people, knowing the race, ethnicity, and gender identity of their prospective clinician may help them initially engage and build a strong relationship with the clinician. We are also seeking to learn the clinical specialties offered by you, along with any changes to your contact information. Your responses will be used to update your information in our Provider Directory.

 

Please review and complete all information on the survey attached to the email, including the affirmation, and return it to jseward@fideliscare.org as soon as possible.  Also, if you did not receive an email and would like to complete a survey, please contact the email address above.

 

Thank you for your participation and commitment to our members.

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