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Fidelis has partnered with Galileo to provide wraparound services for its network of providers. Galileo is a digital medical practice that delivers high quality, multidisciplinary care. In a single app, patients can receive 24/7 care by text, phone, or video.

Galileo is focused on wrapping around a population of Medicaid lives with chronic and complex BH needs in the Finger Lakes & Central Regions.

Galileo can support identified Fidelis members through:

• After Hours and Acute Care: Galileo providers are available 24/7, all year round, to care for patients, minimizing ED and Urgent Care utilization. After a patient has been seen by the Galileo clinical team, Galileo will share any clinical documentation and medical records back with their PCP of record, and refer patients back to their PCP for ongoing care.
• Quality Gap Closure: Through dedicated outreach, Galileo can identify and address care gaps that exist amongst patients. This could include breast cancer screenings, diabetic eye exams, or cervical cancer screenings.
• Care Transitions: Galileo can support nursing outreach to patients after hospitalization to triage acute needs, reconcile medications, and ensure timely PCP follow up. If PCP capacity is constrained, Galileo can perform a virtual post-discharge visit with a provider.

Galileo’s services do not replace any in-person visits. Galileo will work with your care team, and if a patient does not yet have established care, Galileo can help refer patients to you. To refer your patients to Galileo, have them visit https://galileohealth.com/fidelis to register for Galileo, call (855) 462-7943 email Galileo at referral@galileo.io.

If you are a provider and would like to learn more about Galileo, email us at providercommunity@galileo.io.