Adquiera un plan

¡Bienvenidos, proveedores!



Attention Oncology Providers: Fidelis Care Partners with New Century Health for New York Medicaid, Essential Plan, and Qualified Health Plan Members
1/8/2021 • Posted by Provider Relations

Fidelis Care is pleased to announce we have partnered with New Century Health (NCH) to implement a new oncology prior authorization program, Oncology Pathway Solutions. The program will make it easier for providers to effectively deliver quality patient care. 


Effective November 2, all oncology-related chemotherapeutic medications and supportive agents will require prior authorization from NCH before being dispensed at a pharmacy or administered in a physician’s office, outpatient hospital, or ambulatory setting. This requirement applies for Medicaid Managed Care, Essential Plan, and Qualified Health Plan members, ages 18 and older.

Prior authorization can be requested by:

·         Visiting NCH’s Web portal at my.newcenturyhealth.com, or

·         Calling 1-888-999-7713, option 1 (Monday-Friday, 8AM-8PM)


NCH uses clinical criteria based on nationally recognized guidelines to promote evidence-based cancer care.When using the Web portal, you can obtain real-time approvals when selecting evidence-based NCH treatment care pathways. You will also be able to determine which clinical documentation is needed for medical necessity review, and view all submitted requests in one location. You may also request to speak with an oncologist to discuss treatment options.

Fidelis Care is proud to be your health care partner. An NCH representative will contact you soon to schedule an introductory meeting and training. Portal login credentials will be securely emailed to you after your meeting and before November 2. If you have any questions beforehand, you may call NCH at 1-888-999-7713, Option 6. You may also call us at 1-888-FIDELIS (1-888-343-3547; TTY: 711) or visit our frequently asked questions. We are here to help.

Cuidado de la salud eviCore

Acceda al sistema de gestión de utilización de eviCore.

Envíos Electrónicos

Envíe reclamos electrónicamente con Fidelis Care.

Únase a la red de proveedores

Sea parte de la misión de Fidelis Care para el seguro médico del estado de Nueva York.

Acceso para proveedores

Verifique la elegibilidad de los miembros, consulte el estado de las reclamaciones y más.

Provider Bulletin

Read the latest Provider Bulletin and browse the archives.