Welcome, Brokers!

Fidelis Care is pleased to announce that a new Provider Bulletin is now available. The bulletin features updates on important initiatives and the latest news of interest to our provider community. Articles in this issue: ·         Don't Forget to Use the Authorization Look Up Tool ·         Notify Fidelis Care of Any Changes to Your Practice ·         Access and Availability Standards ·         Annual Wellness Visits and Follow-Up Patient Reminders ·         Importance of Submitting Medical Records ·         Support Your Patients in Managing Diabetes Please download Fidelis Care Provider Bulletin – Volume 11, Issue 2.   To view our Provider Bulletin Library, please visit: Provider Bulletins.

Fidelis Care will host three Provider Office Hours in June 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions. Provider Office Hours – June 2025   Topic: Behavioral Health Overview When:  Thursday, June 12th – 11 AM – 12 PM EST Click here to register*   Topic: Fidelis Care and Wellcare - Quality Programs When:  Wednesday, June 25th – 10 AM – 11 AM EST

Diabetes is the leading cause of chronic kidney disease affecting almost one in three people. Clinical guidelines recommend that all people with diabetes have routine tests to detect kidney disease. However, less than half get the needed tests.  Kidney disease does not show symptoms until later stages of the disease, and this makes early detection the key to managing the disease appropriately. The Kidney Health Evaluation (KED) assesses both kidney function with an estimated glomerular filtration rate (eGFR) and kidney damage with a urine albumin-creatinine (uACR) to develop an appropriate treatment plan. What do you need to do? Order both an estimated glomerular filtration rate

Wellcare and Conversio Health have partnered together to bring providers a comprehensive COPD condition management program to support managing high-risk patients with chronic respiratory conditions—target patient population includes members with a history of ED visits or hospitalizations. Conversio Health services are available to Wellcare by Fidelis Care and Wellcare members. Conversio Health’s expert team of clinical pharmacists, respiratory therapists, and health coaches are focused on giving providers and patients the best quality of service available to help them breathe better.  These services are at no cost to patients and, include: COPD medication therapy optimization Improvement of medication adherence Providing medication affordability,

Fidelis Care will host three Provider Office Hours in May 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions. Provider Office Hours – May 2025   Topic: Fidelis Care – Back to Basics When:  Thursday, May 8th – 9 AM – 10 AM EST Click here to register*   Topic: Fidelis Care and Wellcare - Quality Programs When:  Wednesday, May 28th – 10 AM – 11