Welcome, Brokers!

Fidelis Care serves more than 1.7 million children and adults of all ages, making us one of the largest health insurance plans in New York State. We were founded on the belief that all New Yorkers should have access to quality, affordable health insurance, and our mission to help others informs everything that we do. 

Latest News


Last Week • Posted by Provider Relations • in Provider News, Provider Quality
Your practice is already doing the work: screenings, chronic condition management, follow-up care, and documentation. The key is making sure that work is captured accurately, so it reflects the quality of care your team provides. The Fidelis Care Clinical Quality Optimization Team partners with providers and office staff to strengthen documentation, improve workflows, close care gaps, and support performance in HEDIS®, QARR, Medicare Star Ratings, and other quality measures. Why Providers Partner with Us Support is tailored to each practice and may include: Workflow, EHR, documentation, and coding optimization Care gap closure and quality measure strategies Provider and staff education based on practice
Last Week • Posted by Provider Relations • in Provider News, Provider Quality
Fidelis Care will host three Provider Office Hours in October 2026. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions. Provider Office Hours October 2026 Topic: Fidelis Care – Tools and Resources Overview When:  Thursday, October 8th – 12PM – 1PM EST Click here to register*   Topic: Fidelis Care and Wellcare Quality Programs When:  Wednesday, October 21st – 10:30AM – 11:30AM EST Click here to register*
2026/8/31 • Posted by Provider Relations • in Provider News, Provider Quality
Fidelis Care will host two Provider Office Hours in September 2026. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions. Provider Office Hours – September 2026   Topic: Fidelis Care and Wellcare Quality Programs When:  Wednesday, September 16th – 10:30AM – 11:30AM EST Click here to register*   Topic: Fidelis Care – Back to Basics When:  Thursday, September 17th – 11AM – 12PM EST Click
2026/8/20 • Posted by Provider Relations • in Provider News, Provider Quality
Fidelis Care is introducing the Apex 80 Award for eligible providers who ensure members receive timely preventive care in 2026. The program focuses on Annual Preventive Visits, which give primary care providers (PCPs) an important opportunity to assess a member’s overall health, address care gaps, and identify medical needs before they become serious. Eligible PCPs who serve Fidelis Care fee-for-service Medicaid enrollees will receive an incentive payment when at least 80% of their Fidelis Care member panel completes an Annual Preventive Visit in 2026. The Apex 80 Award supports Fidelis Care’s continued collaboration with providers to advance quality outcomes and improve access to
2026/7/24 • Posted by Provider Relations • in Provider News, Provider Quality
Fidelis Care will host three Provider Office Hours in August 2026. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions. Provider Office Hours – August 2026 Topic: Fidelis Care – Back to Basics When:  Thursday, August 13th – 12PM – 1PM EST Click here to register*   Topic: Fidelis Care and Wellcare Quality Programs When:  Wednesday, August 19th – 10:30AM – 11:30AM EST Click here to register*
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