2026/3/9
•
Posted by Provider Relations
in
Provider News,
Provider Quality
We are committed to making it easier for providers to access the information and tools they need to support our members. Based on feedback and ongoing review, we are making several updates to the Provider section of fideliscare.org. These enhancements are designed to simplify navigation, reduce outdated materials, and bring key resources together in one place.
Here’s what’s new:
Streamlined Authorization Information
Authorization content has been consolidated into a single, streamlined web page to reduce confusion and improve clarity.
The updated page now clearly separates:
- Delegated Vendor Authorization Programs
- Fidelis Care Authorizations
Updated Provider News and Bulletins
Provider News and Bulletins have been combined to improve visibility and navigation. Only the most recent and relevant bulletins are now displayed, helping ensure you have access to current information.
Renamed “Member Resources”
The former “Forms for Members” section has been renamed “Member Resources.” This update provides a clearer description of the tools available to help support member needs and connects directly to our main member webpage.
New Behavioral Health Resource Page
We’ve created a dedicated Behavioral Health webpage that brings together:
- Educational Materials and Resources
- Behavioral Health Forms
- Tip Sheets
- Access and Availability Standards Information
- Care Management Services
Access & Availability Standards Page
A new Access & Availability page has been added to the Provider section. This page outlines standards and related guidance to support compliance.
We appreciate your partnership and welcome your feedback. For questions, please contact your Fidelis Care Provider Engagement Account Manager. To find your designated representative, visit www.fideliscare.org/Provider/Contact-Provider-Relations.