Welcome, Brokers!

Fidelis Care serves more than 1.7 million children and adults of all ages, making us one of the largest health insurance plans in New York State. We were founded on the belief that all New Yorkers should have access to quality, affordable health insurance, and our mission to help others informs everything that we do. 

Latest News


Essential Plan Cooling Program Offers Free Air Conditioners to Eligible Individuals
2026/4/21 • Posted by Provider Relations in Provider News, Provider Quality

To help vulnerable individuals who struggle with extreme heat, NY State of Health is again offering free air conditioners through its Essential Plan Cooling Program.

The program runs from April 15, 2026, to August 31, 2026, or until supplies run out.

During the summer, patients living in excessive heat have a higher risk of death and hospitalization from chronic conditions. By having A/C units installed in their homes, the program can improve health outcomes and prevent emergency visits and hospitalizations.

Please notify your patients currently enrolled in the Essential Plan that they may be eligible if they have one of these health conditions:

  • Asthma 
  • Cardiovascular disease (heart disease)
  • Chronic kidney disease (CKD)
  • Chronic migraine
  • Chronic obstructive pulmonary disease (COPD)
  • Diabetes
  • Disability
  • End-stage kidney disease (ESKD)
  • Epilepsy
  • Hypertension
  • History of stroke
  • Multiple sclerosis (MS) Cooling Program QR Code
  • Severe obesity (Class III / morbid obesity) 
  • Parkinson’s disease
  • Pregnancy and postpartum
  • Serious mental illness

Patients can apply online by scanning the QR code at left or accessing the online application

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