Welcome, Brokers!

Fidelis Care will host two Provider Office Hours in September 2026. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

The Quality Office Hours session will include:

• Importance of Directory Information
• Quality Provider Web Page
• Launch of 2026 Fidelis Care Quality Provider Program (QCI)
  • Incentivizing Annual Preventative Visits
• 2026 RxEffect Bonus Program, Now Live!
• CoC+ Wave 8 Agendas- Emphasis on Marketplace Submissions
  • Held Agenda reporting statuses review and steps for resolution
• Path to Adherence- Best Practices to Address No Test/No Results/Out of Range
  • HbA1c
  • CBP
  • KED

The Back to Basics session will include:

• Important Updates/Information
• Product Portfolio
• Credentialing and Demographic Changes
• Authorization Requirements
• Vendor Information
• Claims and Billing Information
• Provider Tools & Resources

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Quality Improvement Specialist.