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首頁 | Fidelis Care医疗保健经纪人

Welcome, Brokers!

Fidelis Care serves more than 1.7 million children and adults of all ages, making us one of the largest health insurance plans in New York State. We were founded on the belief that all New Yorkers should have access to quality, affordable health insurance, and our mission to help others informs everything that we do. 

Latest News


Invitation to Fidelis Care’s October Provider Office Hours
2026/9/23 • Posted by Provider Relations in Provider News, Provider Quality

Office Hours

Fidelis Care will host three Provider Office Hours in October 2026. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

Provider Office Hours October 2026

Topic: Fidelis Care – Tools and Resources Overview
When:  Thursday, October 8th – 12PM – 1PM EST
Click here to register*

 

Topic: Fidelis Care and Wellcare Quality Programs
When:  Wednesday, October 21st – 10:30AM – 11:30AM EST
Click here to register*

 

Topic: Fidelis Care – Back to Basics
When:  Thursday, October 22nd – 2PM – 3PM EST
Click here to register*

 

*Attendance will be limited to the first 300 registrants for each session.
 


The Tools & Resources Overview session will include:

  • Navigating the Provider Portal
  • Provider Portal Educational Resources
  • Authorization Tools and Resources
  • Provider Tip Sheets
  • Forms and Applications

 

The Quality Office Hours session will include:

  • Importance of Directory Information
  • Quality Provider Web Page
  • Preparing for Year End Data Submission for Gap Closure
    • Medical Record Collection
    • M365
    • CCA tool
    • SuDS File Submission
  • CPT II Best Practices
    • Documentation and coding tips to maximize measure performance

 

The Back to Basics session will include:

  • Important Updates/Information
  • Product Portfolio
  • Credentialing and Demographic Changes
  • Authorization Requirements
  • Vendor Information
  • Claims and Billing Information
  • Provider Tools & Resources

 

 

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