16.05.2025
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Posted by Provider Relations

Fidelis Care will host three Provider Office Hours in June 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
Provider Office Hours – June 2025
Topic: Behavioral Health Overview
When: Thursday, June 12th – 11 AM – 12 PM EST
Click here to register*
Topic: Fidelis Care and Wellcare - Quality Programs
When: Wednesday, June 25th – 10 AM – 11 AM EST
Click here to register*
Topic: Managed Long-Term Care Overview
When: Thursday, June 26th – 2 PM – 3 PM EST
Click here to register*
*Attendance will be limited to the first 300 registrants for each session.
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The Behavioral Health session will include:
- Introductions of Fidelis Team Members
- Provider Tools & Resources
- Demographic Changes
- Behavioral Health Access Regulations
- Two Midnight Rule
- Inpatient Discharge Notification Process
- Restricted Recipient Program
- 820 Services
- TMS
- Tip Sheets & Resubmission Requirements
- External Resources
The Quality Office Hours session will include:
- Importance of Directory Information
- Quality Provider Web Page
- Drive Quality Improvement – Focus on “Big 3”
- Glidepath for APV & Patients Without Visits
- Priority Measure Opportunities: COL, BCS, HbA1c, CBP
- KED Focus: Best Practices & Coding Corrections
- 2025 CoC Appointment Agenda Program: CoC+ Bonus Extended
- RxEffect: 2025 Appointment Agendas Loaded
- Remediation of Held Appointment Agendas
- SuDS Onboarding Timeline & Submission
The Managed Long-Term Care (MLTC) Overview session will include:
- Introductions to the Provider Relations Team
- Social Adult Day Care (SADC) Overview
- Home Health Care Services
- Fiscal Intermediary – PPL Review
- Provider Tip Sheets
- Provider Tools & Resources
Once you have registered, you will receive a confirmation email. If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Provider Partnership Associate. To find your designated representative, please click the links above.