29.04.2025
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Posted by Provider Relations
Fidelis Care will host three Provider Office Hours in May 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
| Provider Office Hours – May 2025 Topic: Fidelis Care – Back to Basics
When: Thursday, May 8th – 9 AM – 10 AM EST
Click here to register* Topic: Fidelis Care and Wellcare - Quality Programs
When: Wednesday, May 28th – 10 AM – 11 AM EST
Click here to register* Topic: Fidelis Care Tools & Resources Overview
When: Thursday, May 29th – 12PM – 1PM EST
Click here to register* *Attendance will be limited to the first 300 registrants for each session. |
The Back to Basics session will include:
- Important Updates/Information
- Product Portfolio
- Credentialing and Demographic Changes
- Authorization Requirements
- Vendor Information
- Claims and Billing Information
- Provider Tools & Resources
The Quality Office Hours – Quality Initiatives session will include:
- Importance of Directory Information
- Quality Provider Web Page
- Drive Quality Improvement – Focus on ‘Big 3’
- 2025 HEDIS Pocket Guidelines- Coding Recommendations
- 2025 Test Kit Campaign
- Data Submission Opportunities
- 2025 CoC Appointment Agenda Program
- RxEffect- Agenda Submission
- Patient Experience-CAHPS
The Fidelis Care Tools & Resources Overview session will include:
- How to Contact Provider Relations
- Navigating the Provider Portal
- Provider Portal Educational Resources
- Authorization Tools and Resources
- Provider Tip Sheets
- Forms and Applications
Once you have registered, you will receive a confirmation email. If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Provider Partnership Associate. To find your designated representative, please click the links above.