Welcome, Brokers!

Fidelis Care will host two Provider Office Hours in September 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

The Quality Office Hours- Clinical Documentation Improvement session will include:

• Importance of Directory Information
• Quality Provider Web Page- New Tools!
• Clinical Documentation Improvement (CDI) Deep Dive
  • Chart Review Guidelines
  • Recommendations & Best Practices
• CPT II Coding for Gap Closure

The Back to Basics session will include:

• Important Updates/Information
• Product Portfolio
• Credentialing and Demographic Changes
• Authorization Requirements
• Restricted Recipient Overview
• Vendor Information
• Claims and Billing Information
• Access and Availability Standards
• Provider Tools & Resources

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Provider Partnership Associate. To find your designated representative, please click the links above.