Welcome, Brokers!

Fidelis Care will host three Provider Office Hours in October 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

The Fidelis Care Tools & Resources Overview session will include:

• How to Contact Provider Relations
• Navigating the Provider Portal
• Provider Portal Educational Resources
• Authorization Tools and Resources
• Provider Tip Sheets
• Forms and Applications

The Quality Office Hours session will include:

• Importance of Directory Information
• Quality Provider Web Page- New Tools!
• Data Submission for Gap Closure
  • Medical Record Collection (Year-end)
  • M365 & WellCare Provider Portal
  • SuDS File Submission
  • CPT II Coding
• Measure Specific Interventions for Compliance
  • HbA1c and CBP
  • KED
  • Medication Adherence
  • Path to 80% APV Compliance
• Barrier Busters
• Examples of Solutions to Drive Quality in Q4

The Back to Basics session will include:

• Important Updates/Information
• Product Portfolio
• Credentialing and Demographic Changes
• Authorization Requirements
• Restricted Recipient Overview
• Vendor Information
• Claims and Billing Information
• Access and Availability Standards
• Provider Tools & Resources

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Provider Partnership Associate. To find your designated representative, please click the links above.