Welcome, Brokers!

Fidelis Care serves more than 1.7 million children and adults of all ages, making us one of the largest health insurance plans in New York State. We were founded on the belief that all New Yorkers should have access to quality, affordable health insurance, and our mission to help others informs everything that we do. 

Latest News


Introducing the Provider Advisory Community
2026/4/22 • Posted by Provider Relations in Provider News, Provider Quality

At Fidelis Care, provider feedback is essential to how we improve our programs, processes, and overall experience working with our network. To support more frequent and meaningful collaboration, we’re excited to introduce the Provider Advisory Community—a new online forum designed specifically for providers.

What Is the Provider Advisory Community?

The Provider Advisory Community is a private, online space where participating providers can share insights and perspectives on topics such as:

  • Administrative and clinical challenges
  • Digital tools and resources
  • Opportunities for improvement
  • The overall experience working with Fidelis Care

Participants will also get an early look at upcoming initiatives and updates, allowing Fidelis Care to gather feedback and make improvements in near real time.

What Participation Looks Like

Community participation is designed to be flexible and respectful of your time. Activities may include:

  • Short surveys
  • Quick polls
  • Occasional community-based discussions

New activities are typically available weekly and are designed to be simple, relevant, and easy to complete. As an added benefit, providers may be eligible to receive incentive rewards for participating in select activities.

How to Join

Providers interested in participating can register using the link below:

Provider Advisory Community Registration Link

You’re also welcome to share the registration link with staff within your practice who frequently interact with Fidelis Care and would like to participate.

Why Your Voice Matters

Your feedback helps Fidelis Care better understand provider needs, identify opportunities for improvement, and strengthen how we support our provider community. Participation in the Provider Advisory Community gives you a direct voice in shaping future initiatives and enhancements.

 

For additional questions, or if we can be of assistance in any way, please contact your Fidelis Care Provider Engagement Account Manager. To find your designated representative, please visit Contact Your Designated Provider Relations Specialist.

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