Welcome, Brokers!

Fidelis Care serves more than 1.7 million children and adults of all ages, making us one of the largest health insurance plans in New York State. We were founded on the belief that all New Yorkers should have access to quality, affordable health insurance, and our mission to help others informs everything that we do. 

Latest News


2025/12/29 • Posted by Provider Relations • in Provider News
As you know, Fidelis Care relies upon the receipt of membership information from the New York State Department of Health (SDOH) prior to issuing capitation payments. The date for receiving this information from the SDOH varies from month to month. In certain months, the availability of data may be delayed as much as one week. Nevertheless, Fidelis Care has historically made capitation payments as close to the first of each calendar month as possible.    Presented below is Fidelis Care’s 2026 capitation check and Electronic Funds Transfer (EFT) schedule. Please refer to this to determine the timing of your monthly payment.  Over
2025/12/29 • Posted by Provider Relations • in Provider News, Provider Quality
Fidelis Care will host three Provider Office Hours in January 2026. During the webinar, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions. Provider Office Hours – January 2026 Topic: Fidelis Care – Back to Basics When:  Thursday, January 8th – 9AM – 10AM EST Click here to register*   Topic: Fidelis Care and Wellcare Quality Programs When:  Wednesday, January 21st – 10AM – 11AM EST Click here to register*
2025/12/29 • Posted by Provider Relations • in Provider News
The following sections of the Fidelis Care authorization grids have been updated effective February 1, 2026.             The following codes have been added to the Medicaid DME Authorization Grid and require prior authorization: E0766  Electrical stimulation device used for cancer treatment, includes all accessories, any type E2606  Positioning wheelchair seat cushion, width 22 inches or wider   Visit:  Authorization Grids
2025/12/29 • Posted by Provider Relations • in Provider News, Provider Quality
Fidelis Care is pleased to announce that a new Provider Bulletin is now available. The bulletin features updates on important initiatives and the latest news of interest to our provider community. Articles in this issue: ·         Help Prevent the Flu: Encourage Vaccination ·         COVID-19 Reminder ·         Cardiovascular Disease and Statin Therapy ·         Antibiotic Stewardship Starts with Awareness ·         CDC Recommendations for STI Treatment Please download Fidelis Care Provider Bulletin – Volume 11, Issue 4.   To view our Provider Bulletin Library, please visit: Provider Bulletins.
2025/12/10 • Posted by Provider Relations • in Provider News
The following sections of the Fidelis Care authorization grids have been updated effective January 1, 2026.             The following codes have been updated on the Medicaid, CHP, Essential Plan, AmBetter Metal-Level Plans, and Medicare Authorization Grids and require prior authorization: C9307 linvoseltamab-gcpt inj C9308 carboplatin (Avyxa) inj J0013  esketamine, nasal spray J1073  testosterone pellet, implant J3387  elivaldogene autotemcel (Skysona) J3389  prademagene zamikeracel (Zevaskyn) J7528  mycophenolate mofetil, suspension J9184  gemcitabine (Avyxa) inj J9256  nipocalimab-aahu inj J9282  mitomycin intravesical J9326  telisotuzumab vedotin-tllv inj (Emrelis) Q5160 bevacizumab-nwgd (Jobevne)   For Medicaid, CHP, Essential Plan, AmBetter Metal-Level Plans, and Medicare, the following codes have been added to the list of drugs that require NCH review: C9307 linvoseltamab-gcpt inj C9308 carboplatin (Avyxa) inj J9184 
Newer Articles
Older Articles


Broker Resources

Access forms, manuals, and other important documents and guides for Fidelis Care members. 

My Advocate

Help Fidelis Care members find and apply for money-saving programs. 

Electronic Funds Transfer

Receive commission checks through Electronic Funds Transfer. 

尋找醫生

在飛達利斯保健網絡中搜尋醫療專業人士、服務或機構。

造訪我們!

存在關於健康保險的問題?找到您附近的飛達利斯保健社區辦公室。