Invitation to Fidelis Care’s November Provider Office Hours
29.10.2026
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Posted by Provider Relations
Fidelis Care will host four Provider Office Hours in November 2026. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
| Provider Office Hours – November 2026 Topic: Fidelis Care – Back to Basics
When: Thursday, November 5th – 9AM – 10AM EST
Click here to register* Topic: Timely Access to Care – Access and Availability Standards
When: Tuesday, November 10th – 2 PM – 3 PM EST
Click here to register* Topic: Fidelis Care and Wellcare - Quality Programs
When: Wednesday, November 18th – 10:30 AM – 11:30 AM EST
Click here to register* Topic: Fidelis Care – Pharmacy Overview
When: Thursday, November 19th – 2 PM – 3 PM EST
Click here to register* *Attendance will be limited to the first 300 registrants for each session. |
The Back to Basics session will include:
- Important Updates/Information
- Product Portfolio
- Credentialing and Demographic Changes
- Authorization Requirements
- Restricted Recipient Program (RRP) Overview
- Vendor Information
- Claims and Billing Information
- Access and Availability Standards
- Provider Tools & Resources
The Timely Access to Care session will include:
- Importance of Timely Care and Drivers
- Health Plan Monitoring
- Helpful Tools for Provider Survey Readiness
- Impacts of Non-Compliance
- Improving Access – Best Practices
- Provider Resources
The Quality Office Hours session will include:
- Importance of Directory Information
- Quality Provider Web Page
- Q4 CoC+ Push- High Complexity Patients
- Preparing for Year End Data Submission for Gap Closure
- Medical Record Collection
- M365
- CCA tool
- SuDS File Submission
- CPT II Best Practices
- Documentation and coding tips to maximize measure performance
The Pharmacy session will include:
- Medication Formularies & Formulary Changes
- Prescribing Guidelines & Fidelis Care Pharmacy
- Medication Prior Authorization Best Practices
- Restricted Recipient Program (RRP) Overview