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Member Services Hours
1-888-FIDELIS
Fidelis Care Member Services will be closed this Friday, April 18 and Saturday, April 19.
If you need immediate assistance, please wait on the line for our after hours answering service.

We will resume extended hours on Monday, April 21:

Monday-Friday: 8am - 8pm
Saturdays: 9am - 1pm

About Us

Fidelis Care is the New York State Catholic Health Plan, providing quality, affordable, New York State-sponsored health insurance coverage for people of all ages and at all stages of life.

Read Fidelis Care's 2012 Annual Report (.pdf)

From its origin in 1993 as the Catholic Health Services Plan of Brooklyn and Queens, Inc., Fidelis Care has grown -- both in the scope of its mission and the services it provides. Today, through a Statewide network of more than 60,000 providers, we support more than 975,000 children and adults, making Fidelis Care one of the largest government programs-based health insurance plans in New York State.

Fidelis Care offers free or low-cost comprehensive health insurance, including Medicaid Managed Care, Medicare Advantage, Child Health Plus, and products available through NY State of Health: The Official Health Plan Marketplace. Additionally, Fidelis Care offers Managed Long Term Care products for adults who qualify for nursing home care, but are capable of staying safely in their own homes with the right care and support.

Fidelis Care works closely with a variety of providers, schools, and community partners to reach local residents who need health insurance. Fidelis Care's regional offices are located in New York City (Greater Metropolitan); Albany (Northeast); Syracuse (Central); and Buffalo (Western), with satellite offices in Suffern, Poughkeepsie, and Rochester. There are also a variety of community offices across the State.
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All Rights Reserved. FIDELIS CARE and the FIDELIS CARE LOGO are registered trademarks of The New York State Catholic Health Plan, Inc. d/b/a Fidelis Care New York.
Copyright © 2013 Fidelis Care New York.