My Wellcare Rewards with Wellcare By Fidelis Care

A. You can see which activities are eligible by checking the My WellCare Rewards Tracker in your member portal or mobile app. Depending on the activity, you may need to say you completed it, watch a video, or click the “Redeem” button. Activity/Activities must be completed in the current plan year.

When you tap an activity in the tracker, it will show you the steps you need to follow to earn the reward. Some rewards may require you to finish more than one activity before you get credit. If you qualify, you can earn up to $225 in rewards. These rewards expire on January 31 of the next year, as long as you keep your coverage active.

Rewards for completing your Initial Health Assessment (IHA) does require a follow‑up visit with your primary care provider (PCP). Once these have been completed, the reward is added to your Spendables card after two steps:

1. Your doctor sends the claim to your health plan.
   This can take a little time, depending on when the doctor submits it.
2. The claim is reviewed and processed.
   Once it’s processed and confirmed that the activity meets the reward requirements, the funds are added to your rewards balance.

Because of these steps, it may take several weeks for the reward to appear in your rewards purse.

If you believe enough time has passed, or you want to check the status of your reward, please Contact Us.

Note: Not all plans offer the Wellcare Spendables benefit to members. Refer to your Evidence of Coverage/Member Handbook for additional information.