8/15/2025
• Posted by Provider Relations
To ensure timely processing and avoid delays, providers should limit all prior authorization fax transmissions to 75 pages or less. Faxes exceeding 75 pages may be delayed or fail to process, which could impact our ability to efficiently and comprehensively process the request.
8/6/2025
• Posted by Provider Relations
Availity experts are hosting several live webinar sessions in the month of August to assist Fidelis Care providers with navigation of Availity Essentials. Space is limited, save your seat today!
8/1/2025
• Posted by Provider Relations
Fidelis Care would like to announce a new Explanation of Benefit (EOB) adjustment reason code that will be applied to claims where Fidelis Care has received a primary carrier payment.
8/1/2025
• Posted by Provider Relations
As part of our ongoing Payment Integrity Program, a new initiative will begin September 1, 2025.
8/1/2025
• Posted by Provider Relations
The following section of the Fidelis Care authorization grids have been updated effective September 1, 2025.
7/30/2025
• Posted by Provider Relations
Fidelis Care will host three Provider Office Hours in August 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
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