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Medicaid Managed Care, Child Health Plus, Medicare Advantage and Dual Advantage, Fidelis Care at Home (MLTC), and HealthierLife (HARP)
Infertility Services:
APPENDICES - Provider Manual
Appendix I: Authorization Grids
Appendix II: Pharmacy Services
Appendix III: Coverage of Vaccines for Medicaid and Child Health Plus Members (Effective December 1, 2020)
Coverage of Vaccines for Metal-Level Product and Essential Plan Members (Effective December 1, 2020)
Appendix IV: Cage A Instrument (PDF)
Appendix V: Depression Screen: Patient Health Questionnaire (PHQ-9) and Scoring Instructions for PHQ-9
Appendix VI: HIV Names Reporting and Partner Notification Regulations
Appendix VII: New York State Child/Teen Health Program (PDF)
Appendix VIII: Prenatal Guidelines (PDF)
Appendix IX: Provider's Guide to Public Health Issues (PDF)
Appendix X: Medicaid Member Handbook (PDF)
Appendix XI: Retired
Appendix XII: Child Health Plus Member Handbook (PDF)
Appendix XIII: Sample Member ID Cards (PDF)
Appendix XIV: Guide to Billing for Obstetrical Providers (PDF)
Appendix XV: Bill Above List (PDF)
Appendix XVI: Special Needs Plan (PDF)
Appendix XVII: Special Needs Model of Care Training (PDF)
Appendix XVIII: FIDA Grievances and Appeals (PDF)
Appendix XIX: Cultural Sensitivity and ADA (PDF)
Appendix XX: Continuity of Care Responsibilities (PDF)
Appendix XXI: Columbia Suicide Severity Rating Scale (PDF)
Appendix XXII: Generalized Anxiety Disorder 7 Item GAD 7 Scale (PDF)
APPENDICES - Qualified Health Plans/Essential Plan Provider Manual
Appendix III: Coverage of Vaccines for Medicaid and child Health Plus Members (PDF)
Coverage of Vaccines for Metal-Level Product and Essential Plan Members (PDF)
Appendix VIII: Provider's Guide to Public Health Issues (PDF)
Appendix IX: Sample Member ID Cards (PDF)
Appendix X: Columbia Suicide Severity Rating Scale (PDF)
Appendix XI: Generalized Anxiety Disorder 7 Item GAD 7 Scale (PDF)
Access and Availability Standards Tip Sheet
Children's Benefit Claiming Tip Sheet
Children's Home and Community Based Services (HCBS) Tip Sheet
CHP Provider Tip Sheet
Essential Plan Provider Tip Sheet
Medicaid Provider Tip Sheet
Medicaid and HealthierLife: Behavioral Health (BH) Carve-in and Health and Recovery Plan (HARP) HCBS Claims Tip Sheet
Medicaid Foster Care Program 29-I Health Facility Tip Sheet
Metal-Level Products Tip Sheet
Metal-Level Products Tip Sheet - Chinese version
MLTC Tip Sheet
MLTC Tip Sheet- Chinese version
Wellcare By Fidelis Care Provider FAQ
Wellcare By Fidelis Care Medicare Advantage/ Dual Advantage Tip Sheet
BabyCare Provider Incentive Tip Sheet
Behavioral Health Case Management Services Tip Sheet
Controlling High Blood Pressure Tip Sheet
Flu Shot for Adults Tip Sheet
Follow-up Care for Children Prescribed ADHD Medication (ADD) Tip Sheet
HEDIS® Tip Sheet 2021 Antidepressant Medication Management (AMM)
Importance of Chlamydia Screening Tip Sheet
Low Back Pain Tip Sheet
Patient Satisfaction Surveys Tip Sheet
Primary Care Provider (PCP) Quality Tip Sheet
Viral Load Suppression Tip Sheet
Electronic Data Interchange (EDI) Provider Tip Sheet
Find a Doctor Provider Guide
Interactive Voice Response Application for Checking Claim Status Tip Sheet
Pharmacy Electronic Prior Authorizations
Provider Portal User Guide - Online Authorizations Tip Sheet
Adult Day Health Care (ADHC) Program Tip Sheet
AIDS Adult Day Health Care Provider Tip Sheet
Asthma Medication Ratio (AMR) Tip Sheet
Consumer Direct Personal Assistance Services Tip Sheet
Hospice Services Tip Sheet
Nursing Homes Tip Sheet
Personal Care Services (PCS) Tip Sheet
Servicing Homeless Members Tip Sheet
Transportation Services (Non-Emergency) - Livery-Taxi/Ambulette/Ambulance Tip Sheet
BabyCare
BabyCare Prenatal Encounter Form (PDF)
BabyCare Postpartum Encounter Form (PDF)
Claims Forms
Affidavit of Lost/Stolen/Destroyed Checks (PDF)
Children and Family Treatment and Support Services Claims Testing Survey (PDF)
CMS 1500 Insurance Claim Form (PDF)
Form UB-04 (PDF)
Provider Reconsideration/Appeals Form (PDF)
Provider Invoice Fax Form (PDF)
Miscellaneous
LHCSA - Request for Emergency Preparedness Plan for COVID-19 (Word Document)
Self-Attestation to Deliver Services via Telemental Health during the Disaster Emergency (PDF)
Special Supplemental Benefits for the Chronically Ill Attestation
Supplemental Guidance- Expansion of Telemental Health During Disaster Emergency (PDF)
Use of Telemental Health for People Affected by the Disaster Emergency (PDF)
Personal Care Services
Personal Care Benefit Physician's order form (Outside of New York City) DOH 4359 (2010) (PDF)
Personal Care Benefit Physician's request form (New York City) Form M-11q (12/2014) (PDF)
Transportation
Provider Transportation Application For Members to request non-emergency livery, ambulette, & ambulance transportation (PDF)
Tip Sheet: How to Complete Form (PDF)
Long Distance Non-Emergency Transportation Approval Request Form (PDF)
Treatment/Service Request Forms - MLTC (Managed Long Term Care)
Certified Home Health Agency (CHHA) Request Form (PDF)
Durable Medical Equipment Request Form (PDF)
Hearing Aid Services and Products Request Form (PDF)
Skilled Nursing Facility (SNF) Request Form (PDF)
Treatment/Service Request Forms
Applied Behavioral Analysis Treatment Report (PDF)
Care for Older Adults Assessment Form (PDF)
Concurrent Inpatient Rehabilitation Request Form (PDF)
Home Health Care Request Form (PDF)
Inpatient Emergency Room Request Form (PDF)
Inpatient Rehabilitation Request Form (PDF)
OB Ultrasound Authorization Request Form (PDF)
Podiatry Services Treatment Request Form (PDF)
Preventive Care Assessment Form for Children and Adolescents (PDF)
Primary Care Provider Change Request Form (PDF)
Primary Care Provider Change Request Form (Spanish) (PDF)
Prior Authorization Request Form (PDF)
Psychological Testing Request Form (PDF)
Verify member eligibility or renewal status, check claims, send e-scripts, and more.
Formularies, utilization management programs, and specialty drug programs.