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Infertility Services:
PM - Section 16 - Family Planning Infertility (PDF)
Informational Flyer - Infertility (PDF)
Member Handbook Insert - Infertility (PDF)
APPENDICES - Provider Manual
Appendix I: Authorization Grids
Appendix II: Pharmacy Services
Appendix III: Coverage of Vaccines for Medicaid and Child Health Plus Members (Effective December 1, 2020)
Coverage of Vaccines for Metal-Level Product and Essential Plan Members (Effective December 1, 2020)
Appendix IV: Cage A Instrument (PDF)
Appendix V: Depression Screen: Patient Health Questionnaire (PHQ-9) and Scoring Instructions for PHQ-9
Appendix VI: HIV Names Reporting and Partner Notification Regulations
Appendix VII: New York State Child/Teen Health Program (PDF)
Appendix VIII: Prenatal Guidelines (PDF)
Appendix IX: Provider's Guide to Public Health Issues (PDF)
Appendix X: Medicaid Member Handbook (PDF)
Appendix XI: Retired
Appendix XII: Child Health Plus Member Handbook (PDF)
Appendix XIII: Sample Member ID Cards (PDF)
Appendix XIV: Guide to Billing for Obstetrical Providers (PDF)
Appendix XV: Bill Above List (PDF)
Appendix XVI: Special Needs Plan (PDF)
Appendix XVII: Special Needs Model of Care Training (PDF)
Appendix XVIII: FIDA Grievances and Appeals (PDF)
Appendix XIX: Cultural Sensitivity and ADA (PDF)
Appendix XX: Continuity of Care Responsibilities (PDF)
Appendix XXI: Columbia Suicide Severity Rating Scale (PDF)
Appendix XXII: Generalized Anxiety Disorder 7 Item GAD 7 Scale (PDF)
APPENDICES - Qualified Health Plans/Essential Plan Provider Manual
Appendix III: Coverage of Vaccines for Medicaid and child Health Plus Members (PDF)
Coverage of Vaccines for Metal-Level Product and Essential Plan Members (PDF)
Appendix VIII: Provider's Guide to Public Health Issues (PDF)
Appendix IX: Sample Member ID Cards (PDF)
Appendix X: Columbia Suicide Severity Rating Scale (PDF)
Appendix XI: Generalized Anxiety Disorder 7 Item GAD 7 Scale (PDF)
Access and Availability Standards Tip Sheet (PDF)
Children's Benefit Claiming Tip Sheet (PDF)
Children's Benefit Claiming Tip Sheet - Chinese version (PDF)
Children's Home and Community Based Services (HCBS) Tip Sheet (PDF)
Essential Plan Tip Sheet (PDF)
Essential Plan Tip Sheet - Chinese version (PDF)
Medicaid and CHP Provider Tip Sheet (PDF)
Medicaid and CHP Provider Tip Sheet - Chinese version (PDF)
Medicaid and HealthierLife: Behavioral Health (BH) Carve-in and Health and Recovery Plan (HARP) HCBS Claims Tip Sheet (PDF)
Medicaid Foster Care Program 29-I Health Facility Tip Sheet (PDF)
Medicare Advantage & Dual Advantage Tip Sheet (PDF)
Metal-Level Products Tip Sheet (PDF)
Metal-Level Products Tip Sheet - Chinese version (PDF)
MLTC Tip Sheet (PDF)
MLTC Tip Sheet- Chinese version (PDF)
Behavioral Health Case Management Services Tip Sheet (PDF)
Controlling High Blood Pressure Tip Sheet (PDF)
Flu Shot for Adults Tip Sheet (PDF)
Follow-up Care for Children Prescribed ADHD Medication (ADD) Tip Sheet (PDF)
Importance of Chlamydia Screening Tip Sheet (PDF)
Quality PCP Tip Sheet (PDF)
Low Back Pain Tip Sheet (PDF)
Viral Load Suppression Tip Sheet (PDF)
Patient Satisfaction Surveys Tip Sheet (PDF)
EDI Provider Tip Sheet (PDF)
eviCore Program Tip Sheet (PDF)
eviCore Program Tip Sheet - Chinese version (PDF)
Interactive Voice Response Application for Checking Claim Status Tip Sheet (PDF)
Pharmacy Electronic Prior Authorizations (PDF)
Provider Portal User Guide - Online Authorizations Tip Sheet (PDF)
Request for Authorization Fax Lines Reference Tool Tip Sheet (PDF)
Adult Day Health Care Provider Tip Sheet (PDF)
AIDS Adult Day Health Care Provider Tip Sheet (PDF)
Consumer Direct Personal Assistance Services Tip Sheet (PDF)
Hospice Services Tip Sheet (PDF)
Medication Assisted Treatment Tip Sheet (PDF)
Nursing Home Tip Sheet (PDF)
Personal Care Services (PCS) Tip Sheet (PDF)
Servicing the Homeless Tip Sheet (PDF)
Transportation Services (Non-Emergency) - Livery-Taxi/Ambulette/Ambulance Tip Sheet (PDF)
BabyCare
BabyCare Prenatal Encounter Form 2018 (PDF)
BabyCare Postpartum Encounter Form 2018 (PDF)
Claims Forms
Affidavit of Lost/Stolen/Destroyed Checks (PDF)
Children and Family Treatment and Support Services Claims Testing Survey (PDF)
CMS 1500 Insurance Claim Form (PDF)
Form UB-04 (PDF)
Provider Reconsideration/Appeals Form (PDF)
Provider Invoice Fax Form (PDF)
Miscellaneous
LHCSA - Request for Emergency Preparedness Plan for COVID-19 (Word Document)
Self-Attestation to Deliver Services via Telemental Health during the Disaster Emergency (PDF)
Supplemental Guidance- Expansion of Telemental Health During Disaster Emergency (PDF)
Use of Telemental Health for People Affected by the Disaster Emergency (PDF)
Personal Care Services
Personal Care Benefit Physician's order form (Outside of New York City) DOH 4359 (2010) (PDF)
Personal Care Benefit Physician's request form (New York City) Form M-11q (12/2014) (PDF)
Transportation
Provider Transportation Application For Members to request non-emergency livery, ambulette, & ambulance transportation (PDF)
Tip Sheet: How to Complete Form (PDF)
Long Distance Non-Emergency Transportation Approval Request Form (PDF)
Treatment/Service Request Forms - MLTC (Managed Long Term Care)
Durable Medical Equipment Request Form (PDF)
Hearing Aid Services and Products Request Form (PDF)
Treatment/Service Request Forms
Applied Behavioral Analysis Treatment Report (PDF)
Care for Older Adults Assessment Form (PDF)
Concurrent Inpatient Rehabilitation Request Form (PDF)
Home Health Care Request Form (PDF)
Inpatient Emergency Room Request Form (PDF)
Inpatient Rehabilitation Request Form (PDF)
OB Ultrasound Authorization Request Form (PDF)
Podiatry Services Treatment Request Form (PDF)
Preventive Care Assessment Form for Children and Adolescents (PDF)
Primary Care Provider Change Request Form (PDF)
Primary Care Provider Change Request Form (Spanish) (PDF)
Prior Authorization Request Form(PDF)
Psychological Testing Request Form (PDF)
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Formularies, utilization management programs, and specialty drug programs.