If You Enrolled Through NY State of Health
If you enrolled in your health insurance through NY State of Health, you also can renew directly with them. Call NY State of Health at 1-855-355-5777; TTY: 1-800-662-1220, Monday-Friday from 8 AM-8 PM or Saturday from 9 AM-1 PM. Or, you can visit nystateofhealth.ny.gov 24 hours a day, 7 days a week.
If You Enrolled Through Your Local Department of Social Services (LDSS) or NYC's Human Resources Administration
You should receive a letter from your Local Department of Social Services (LDSS) or NYC's Human Resources Administration (HRA). You will need to follow the instructions in the letter to renew. If you have questions, call Fidelis Care at 1-866-435-9521, TTY: 711.