Health Resources

Fidelis Care works to positively impact the lives of New Yorkers through access to quality health coverage and care. As part of that mission, we provide health resources and information to help people live healthier lives.

Click on a health topic for useful information, as well as a breakdown of how Fidelis Care helps its members with each condition.

Case Management for Members

To further promote health and well-being among our members, Fidelis Care offers a variety of case management services available by phone. Our registered nurses, licensed social workers, and other trained professionals are able to assist members living with chronic conditions and/or complex care needs. Case management services are available for many conditions and situations including, but not limited to, the following:

  • Asthma
  • Diabetes
  • Heart disease
  • Pregnancy case management
  • Behavioral health conditions
  • HIV and AIDS
  • Hemophilia
  • Sickle Cell Disease
  • Complex Case Management
  • Population Health Management 
    • Keeping members healthy with flu shot reminders
    • Transitional care case management program after a hospital discharge
    • Referrals to Health Homes 
    • Services for members with behavioral and medical needs 
    • Medication reconciliation

To receive more information or to refer a patient, please contact our Clinical Services Department at 1-800-247-1441 from 8:30 AM to 5 PM Monday through Friday.


Member Portal

Log in or register to make make payments, print ID cards, choose or change a PCP, and much more.

Healthwise

Browse a library of health articles, videos, and tools from Healthwise. Available in both English and Spanish.