Health Resources

Fidelis Care works to positively impact the lives of New Yorkers through access to quality health coverage and care. As part of that mission, we provide health resources and information to help people live healthier lives.

Click on a health topic for useful information, as well as a breakdown of how Fidelis Care helps its members with each condition.

Case Management

Fidelis Care offers case management services to members by phone. Our case managers can provide support and encouragement to help improve your health. We offer programs staffed by registered nurses and other trained professionals for the following conditions:

  • Asthma 
  • Diabetes 
  • Heart Disease
  • Prenatal (Maternal Health)
  • Behavioral Health 

Fidelis Care also offers Complex Case Management. 

To receive more information, please call Fidelis Care Clinical Services at 1-800-247-1441.

To learn about appointing a health care agent in New York State, download the Health Care Proxy Form (PDF) from the New York State Department of Health. 

Member Portal

Log in or register to make make payments, print ID cards, choose or change a PCP, and much more.


Browse a library of health articles, videos, and tools from Healthwise. Available in both English and Spanish.