Welcome, Fidelis Care Members!


LATEST NEWS


6/12/2018 • Posted by Member Services
Fidelis Care members with Medicare Advantage Flex or Dual Advantage Flex coverage with Fidelis Care can now quickly and easily submit flex reimbursement claims online.
4/5/2018 • Posted by Member Services
Important Change for Medicaid, HARP, MLTC, and MAP Managed Care Enrollees:

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General Statement of Member Rights and Responsibilities (PDF)


Important Information on Coverage Decisions

Each day, Fidelis Care's Utilization Management (UM) Department makes decisions on numerous health insurance claims. These decisions are based only on appropriateness of care and the existence of coverage. 

Fidelis Care does not reward practitioners or other individuals for issuing denials of coverage, and does not offer financial incentives to UM staff that would encourage decisions that result in underutilization of services. 

Fidelis Care is committed to ensuring that members have the care and services they need. 


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