Log in, register for an account, pay your bill, print ID cards, and more.
Log into your account, view patient information, and more.
We are proud to be your healthcare partner and want to help you access essential health benefits and services to keep you as healthy as possible.
Here’s how to get started:
The Member Portal is the easiest and most secure way to access information about your plan. With 24/7 access to your Fidelis Care account, you can pay your monthly premium, request and print new ID cards, and access your plan documents. To create a secure online member account, visit members.fideliscare.org and click “Register.”
You can complete this brief survey on the Member Portal. The answers you provide will help us serve you better and get you connected to whatever services you may need.
You can access your Summary of Benefits and Coverage, Subscriber Contract, and other important plan documents by visiting our Member Resources page. These documents are also available in the Member Portal. The Summary of Benefits and Coverage outlines some of your plan’s key benefits, and explains how much they could cost. The cost examples are estimates only, and serve as a guide for how your particular plan might cover different conditions; not the exact dollar amount you will pay. Visit fideliscare.org/costcalculator to find a treatment cost calculator, providing you with estimates that cover other conditions and services. Your Subscriber Contract provides a full description of the services included in your benefit package, as well as cost information for those services.
Visit our Contact Us page and select "I am a Member" to find answers to frequently asked questions.
View and download documents for Fidelis Care health plans.
General Statement of Member Rights and Responsibilities (PDF)
Log in or register to make make payments, print ID cards, choose or change a PCP, and much more.
Questions about renewing health insurance? Fidelis Care can help.
Read the latest member newsletter and browse the archives.