Fidelis Care is the New York State Catholic Health Plan, providing quality, affordable health coverage to children and adults in 59 counties Statewide. The mission of Fidelis Care is to ensure that every resident, regardless of income, age, religion, gender, or ethnic background, has access to quality health care, provided with dignity and respect.
Read Fidelis Care's 2012 Annual Report
From its origin in 1993 as the Catholic Health Services Plan of Brooklyn and Queens, Inc., Fidelis Care has grown -- both in the scope of its mission and the services it provides. Today, through a Statewide network of more than 53,000 providers, Fidelis Care serves nearly 850,000 people in 59 counties, making Fidelis Care the largest government programs-based health insurance company in New York State.
Fidelis Care offers free or low-cost comprehensive health insurance through the Family Health Plus, Child Health Plus, and Medicaid Managed Care programs, covering checkups, prenatal care, preventive care, well-child visits, immunizations, lab tests, x-rays, hospitalization, emergency treatment, and more. Members receive care from their own primary care physicians – whom they know and trust. Fidelis Care also offers Fidelis Medicare Advantage coverage to New Yorkers in 22 counties and a Dual Advantage program for those who are eligible for Medicaid and Medicare coverage, in 17 counties. Fidelis Care at Home is a managed long-term care program for adults who qualify for nursing home care, but are capable of staying safely in their own homes, enjoying greater independence. Fidelis Medicaid Advantage Plus, a managed long-term care program for individuals 18 years of age or older with Medicare and Medicaid coverage, is available in nine counties.
Through partnerships with providers, schools, and community agencies, Fidelis Care works to foster healthier futures for members and their families. Fidelis Care offers a spectrum of health and wellness programs such as AsthmaCare, DiabetesCare, and BabyCare - with a special focus on health awareness and prevention activities.
While the benefits of coverage are many, members tell us that one of the most important advantages is that the Fidelis Care card symbolizes being treated with dignity and respect.
Fidelis Care’s regional offices are located in New York City (Greater Metropolitan); Albany (Northeast); Syracuse (Central); and Buffalo (Western), with satellite offices in Poughkeepsie, Rochester and Suffern. Information for providers, members, and prospective members is available toll-free by calling 1-888-FIDELIS (1-888-343-3547).