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Yesterday • Posted by Provider Relations
March 30 is National Doctors Day, a time to recognize physicians for their dedication, contributions, and service. At Fidelis Care, doctors play an instrumental role in helping to fulfill our mission of transforming the health of the community, one person at a time. Fidelis Care especially thanks the doctors who help our members live healthier lives. As our partners in quality care, you work closely with our members every day to ensure they receive the care and services they need to live healthier lives. “As we reflect on the dedication and service of doctors, I am reminded of a quote by William
Yesterday • Posted by Provider Relations
The following sections of the Fidelis Care authorization grids have been updated effective May 1, 2023. The Medicaid grid has been updated as follows: Child Health Plus: Effective 4/1/23, Residential Rehabilitation Services for Youth (RRSY) is covered benefit. Services to be provided in a facility issued a Part 817 operating certificate from the Office of Addiction Services and Supports (OASAS), pursuant to Article 32 of the Mental Hygiene Law. Includes all services provided by the RRSY, as described in OASAS Part 817. These services include, but are not limited to, clinical services, recovery support services, educational and vocational assessments and services, Medication
Wednesday • Posted by Provider Relations
As your health plan partner, Fidelis Care would like to share critical information about changes coming soon in Medicaid Managed Care, Essential Plan, Child Health Plus, HARP, and MLTC programs across New York State. Based on the Consolidated Appropriations Act, 2023, enacted on December 29, 2022, the continuous enrollment condition that started during the COVID-19 pandemic is coming to an end, and patients will need to act to stay insured - for the first time in more than three years.  Most patients in Medicaid Managed Care, Essential Plan, Child Health Plus, HARP, or MLTC plans will need to renew their health insurance
Monday • Posted by Provider Relations
As a part of our continuous quality improvement efforts, the Fidelis Care Provider Relations Department is seeking your feedback through a short survey that will be delivered via email. The survey will help us identify and deliver solutions that best meet your needs and streamline our work together. Surveys will be sent out in the beginning of each month to providers that have met with their Provider Relations Specialist the previous month.  The survey link will be sent from SMProviderRelationsFeedback@fideliscare.org, and will only take a few minutes to complete. We look forward to hearing your feedback and thank you in advance for
Last Week • Posted by Provider Relations
As a reminder to our Fidelis Care providers, please use the mailing addresses below when submitting paper appeals, reconsiderations, and corrected claims. Using these addresses will help Fidelis Care process your claims more quickly and efficiently.   Re-Submission Type Fidelis Care Line of Business Mailing Address COB* Medicaid Managed Care Child Health Plus
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