30.07.2025
• Posted by Provider Relations
Fidelis Care will host three Provider Office Hours in August 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
Provider Office Hours – August 2025
Topic: Fidelis Care – Back to Basics
When: Thursday, August 14th – 12PM – 1PM EST
Click here to register*
Topic: Fidelis Care and WellCare Quality Programs
When: Wednesday, August 20th – 10AM – 11AM EST
Click
30.07.2025
• Posted by Provider Relations
The following section of the Fidelis Care authorization grids have been updated effective September 1, 2025.
The following code has been updated on the Essential Plan and Metal-Level Products Authorization Grids:
Durable Medical Equipment/Supplies:
1. These DME codes do not require an authorization: A7046
The following codes have been updated on the Medicare Authorization Grid:
A. Durable Medical Equipment/Supplies:
1. These DME codes do not require an authorization: A4557, A5500, A6530, A7046, E0443, E0730, E0849, E0951, E0955, E0956, E0961, E0971, E0973, E0990, E1392, E2210, E2365, E2601, E2607, E2624, K0001, K0019, K0040, K0195, K0738, L5685
2. The following orthotic codes
21.07.2025
• Posted by Provider Relations
Fidelis care would like to inform all participating providers that we will be conducting an Access & Availability Survey in the coming weeks. This survey ensures that providers are meeting NYS mandated Access & Availability standards for all Fidelis Care members.
The survey will assess:
Timeliness of appointment scheduling based on appointment type. For example:
Routine Care
Urgent Care
Non-Urgent Sick Visit
After Hours Availability
Accuracy of provider directory information.
This applies to Primary Care Providers, OB/GYNs, Oncologists, and Behavioral Health Providers.
Typical reasons for non-compliance include:
Appointment scheduling timeframes do not meet state guidelines.
Office
18.07.2025
• Posted by Provider Relations
As part of New York’s Medicaid Redesign Team (MRT) initiative, the NY 1115 Waiver introduced the Social Care Networks (SCN) Program, a transformative model focused on integrating social care into healthcare delivery. The SCN program encourages partnerships across health and social services to address Medicaid members' diverse needs, such as food insecurity, housing instability, and lack of transportation. Many of these services may become reimbursable to a member under the provision of this waiver.
How the SCN Program Works:
Eligible Medicaid, MAP, MLTC, and HARP Members have access to a wide range of free services through the local Social Care Network (SCN),
18.07.2025
• Posted by Provider Relations
Fidelis Care would like to inform providers of a postpartum visit incentive being offered through the New York State (NYS) Medicaid program. This program will provide an additional payment to the current NYS Medicaid reimbursement for comprehensive, timely postpartum visits provided to Medicaid Managed Care (MMC)/Fidelis Care Medicaid members. The incentive payment will apply to postpartum visits for deliveries that occurred from July 1, 2024, through March 31, 2025.
Providers who delivered a person-centered comprehensive postpartum visit as outlined by the American College of Obstetricians and Gynecologists clinical guidelines, including a postpartum depression screen, to Fidelis Care members within 12 weeks
02.07.2025
• Posted by Fidelis Care
ЛОНГ-АЙЛЕНД-СИТИ, штат Нью-Йорк (10 июня 2025 г.). Fidelis Care, действующий в масштабах всего штата план медицинского страхования с более чем 2,4 млн участников в штате Нью-Йорк и компания Centene Corporation, открыли прием заявок на участие в программе грантов для матерей на 2025 год. Гранты, доступные для поставщиков медицинских услуг и общественных организаций в Нью-Йорке, направлены на финансирование программ, поддерживающих инновационные стратегии в области послеродового ухода и психического здоровья матерей. Заявление можно скачать, перейдя по ссылке: fideliscare.org/maternal-grant. Крайний срок подачи заявок — 8 июля 2025 г., 17:00.
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