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Member Services Hours
Fidelis Care Member Services will be closed this Friday, April 18 and Saturday, April 19.
If you need immediate assistance, please wait on the line for our after hours answering service.

We will resume extended hours on Monday, April 21:

Monday-Friday: 8am - 8pm
Saturdays: 9am - 1pm

Contact Us


Interested in applying for one of Fidelis Care's Marketplace products? Want to sign up for Medicaid, Child Health Plus, or one of our other insurance products? Use the contact form above and we'll set up a time to discuss your options.

General Inquiries and Member Services
Contact us toll-free 24 hours a day, 7 days a week: 1-888-FIDELIS (1-888-343-3547) or fax us at 718-896-6832. TTY users should call 1-800-421-1220.

Mailing Address
Member Services Department
Fidelis Care 
95-25 Queens Boulevard
Rego Park, NY 11374

Contact Us
Give us a call at 1-888-FIDELIS (1-888-343-3547), or send us an e-mail
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Copyright © 2013 Fidelis Care New York.