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Extended Member Services Hours
To better serve our members, Fidelis Care Member Services Support has extended its hours:

Monday-Friday: 8am - 8pm
Saturdays: 9am - 1pm

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If this is a medical emergency, please call 911 or go to the nearest emergency room (ER) immediately.

Interested in applying for one of Fidelis Care's Marketplace products? Want to sign up for Medicaid, Child Health Plus, or one of our other insurance products? Use the contact form above and we'll set up a time to discuss your options.

General Inquiries and Member Services
Contact us toll-free 24 hours a day, 7 days a week: 1-888-FIDELIS (1-888-343-3547) or fax us at 718-896-6832. TTY users should call 1-800-421-1220.

Mailing Address
Member Services Department
Fidelis Care 
95-25 Queens Boulevard
Rego Park, NY 11374

Contact Us
Give us a call at 1-888-FIDELIS (1-888-343-3547), or send us an e-mail
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Copyright © 2013 Fidelis Care New York.