Member

Login to your account, make a payment, see benefits and more.

Members

Manage Your Plan

Helpful Tools

Wellcare By Fidelis Care

Members
Providers

Login to your account, download forms, view auth grids and more.

Providers

Provider Resources

About Our Plans

Helpful Tools

Providers
Shop For a Plan

See plan benefits, coverage areas, get a quote and more.

Shop for a Plan

Our Plans

Helpful Tools

Wellcare By Fidelis Care

Shop for a Plan
AAA
HomeMemberHelpful ToolsHealth ResourcesSocial Determinants of HealthGiving Back

Giving Back to Our Communities

Fidelis Care Presents Brady Market with $5,000 Food Insecurity Grant

In observance of National Nutrition Month, Fidelis Care presented a $5,000 grant to support Brady Market’s programs to combat food insecurity in the Syracuse region. The grant is part of $315,000 in donations by Fidelis Care to nonprofit organizations on the front lines of fighting hunger across New York State. Food insecurity impacts about one in 10 New York households.

“Nutrition is healthcare,” said Fidelis Care Sales and Marketing Director Shannon Lombardo.  “Fidelis Care is committed to promoting health and well-being in Syracuse and communities across New York State. That begins by partnering with organizations like Brady Market to help families and individuals gain access to healthy, nutritious foods.”

Brady Market in Syracuse, operated by not-for-profit Brady Social Enterprises, Inc., is a grocery store with retail and wholesale operations, deli and catering, job training, and wraparound support services. It was inspired by the 70-plus year history of Brady Faith Center’s engagement with generations of individuals and families in some of the community’s most impoverished neighborhoods.

“Brady Market is very grateful for this Fidelis Care grant,” said Brady Faith Center Director Kevin Frank. “We absolutely can’t do what we do without wonderful partners. For many who live in the community, Brady Market is the only place to get fresh fruits and vegetables. We plan to use the Fidelis Care funding to take the lead in collaborating with 20 neighborhood organizations to deliver meals for 220 families. One of the wonderful things about this program is that our partner organizations know who needs food support the most. It’s just one of the ways that we are more than a market in this community.”

Lombardo added, “We know that one meal is not going to solve a family’s food insecurity, but these grants give us an opportunity to connect people with agencies and organizations like Brady Market to help them find the resources they need for long-term solutions.”

Fidelis Care takes pride in supporting the vital work of Brady Market and the other food insecurity grant recipients across New York State because no one should suffer from hunger. Click here to see the full list of Fidelis Care food insecurity grant recipient organizations.

Screener Program Provides Support to Families Impacted by Social Determinants of Health

SDoH-chart

Fidelis Care’s innovative SDoH screener program was launched two years ago as a grassroots health equity initiative to address conditions in the environments where people are born, live, work, and play that affect their health, well-being, and quality of life. Social Determinants of Health can affect a wide range of health risks and outcomes – particularly among vulnerable populations and in underserved areas.

The screener enables trained Fidelis Care representatives to assess an individual’s immediate needs and challenges related to SDoH through a brief series of questions covering areas such as access to transportation, food, and secure and safe housing. More than 450,000 Fidelis Care members have participated to date.


Click here to learn more about the different Social Determinants of Health and find available resources.

More News:


Primary Care Provider Plays a Key Role in Your Care
4/12/2024 • Posted by Fidelis Care in Health and Wellness, Member News



A primary care provider (PCP) helps you stay healthy. It’s important to build a strong and lasting relationship with your PCP. That way, your PCP can learn more about you and your health over time. Your PCP can see any changes in your health and help support your health and wellness.

You should regularly visit your PCP, who will help you stay healthy and find health problems early. At annual checkups, PCPs will answer questions about tests, vaccines, and medications.

Having a relationship with a trusted PCP also means people may be less likely to need expensive tests, emergency care, or an unexpected hospital stay.

Here are some tips to help you build a long-term relationship with a PCP:

  • Communication: Have open, honest, and regular talks with your PCP. Tell your PCP about any changes in your health right away and ask questions. A strong doctor-patient relationship means both of you are participating in your healthcare journey.
  • Follow Medical Advice: Follow all prescribed treatments, medications, and lifestyle recommendations. Work with your PCP to find a good plan to help achieve your health goals.
  • Emergency Readiness: Know your PCP’s after-hours availability in case of an emergency.

Finding and keeping the right PCP is like other relationships. Look at your choices, ask the right questions, and keep communicating. Having a good relationship with a PCP who understands your needs and values is an important part of creating a healthier and more fulfilling life.

Questions about the Essential Plan? A Fidelis Care representative can answer your questions, help you apply for the Essential Plan, or renew your current coverage by phone. You can also visit fideliscare.org/essential-plan

Fidelis Care recommends all of our members have a PCP. If you are a Fidelis Care Essential Plan member, you will need to select a PCP. Visit fideliscare.org/findadoctor to find PCPs near you. Then call 1-888-FIDELIS (1-888-343-3547); TTY: 711, and a Representative will update your account.

 


Primary Care Provider Plays a Key Role in Your Care
4/12/2024 • Posted by Fidelis Care in Health and Wellness, Member News



A primary care provider (PCP) helps you stay healthy. It’s important to build a strong and lasting relationship with your PCP. That way, your PCP can learn more about you and your health over time. Your PCP can see any changes in your health and help support your health and wellness.

You should regularly visit your PCP, who will help you stay healthy and find health problems early. At annual checkups, PCPs will answer questions about tests, vaccines, and medications.

Having a relationship with a trusted PCP also means people may be less likely to need expensive tests, emergency care, or an unexpected hospital stay.

Here are some tips to help you build a long-term relationship with a PCP:

  • Communication: Have open, honest, and regular talks with your PCP. Tell your PCP about any changes in your health right away and ask questions. A strong doctor-patient relationship means both of you are participating in your healthcare journey.
  • Follow Medical Advice: Follow all prescribed treatments, medications, and lifestyle recommendations. Work with your PCP to find a good plan to help achieve your health goals.
  • Emergency Readiness: Know your PCP’s after-hours availability in case of an emergency.

Finding and keeping the right PCP is like other relationships. Look at your choices, ask the right questions, and keep communicating. Having a good relationship with a PCP who understands your needs and values is an important part of creating a healthier and more fulfilling life.

Questions about the Essential Plan? A Fidelis Care representative can answer your questions, help you apply for the Essential Plan, or renew your current coverage by phone. You can also visit fideliscare.org/essential-plan

Fidelis Care recommends all of our members have a PCP. If you are a Fidelis Care Essential Plan member, you will need to select a PCP. Visit fideliscare.org/findadoctor to find PCPs near you. Then call 1-888-FIDELIS (1-888-343-3547); TTY: 711, and a Representative will update your account.