Over-the-Counter Benefits

Benefit Overview

Wellcare By Fidelis Care offers members a pre-paid account that is automatically replenished on either a monthly or quarterly basis depending on your plan. Your account can be used to purchase over-the-counter (OTC) eligible items that help treat injuries or illness. You can use this account to purchase non-prescription, over-the-counter drugs and many common health-related items at local pharmacies without having to submit a receipt. To see which stores participate, check with your OTC partner.

OTC items may only be purchased by you for your own personal use. Any unused dollars at the end of your benefit period are not rolled over and cannot be used in following periods. Examples of what can be purchased using your OTC account are Acetaminophen (Tylenol), antacids, and topical antibiotics. 


2022 Over-the-Counter (OTC) Benefit | By Plan


Plan Name

OTC Partner

OTC Benefit

Benefit Frequency

 Phone

Website

Catalog

Wellcare Fidelis Dual Access
(Plan 001)**
Incomm-Convey-Fidelis-Care-Health-Insurance-Partner $115 Per Month 800-247-1447 Convey
Wellcare Fidelis Assist
(Plan 002)
Babylon-Fidelis-Care-Health-Insurance-Partner $25 Per Quarter 866-528-4679 CVS Health
Wellcare Fidelis Dual Plus
(Plan 003)**
Incomm-Convey-Fidelis-Care-Health-Insurance-Partner $150 Per Month 800-247-1447 Convey
Wellcare Fidelis No Premium
(Plan 004)
Babylon-Fidelis-Care-Health-Insurance-Partner $25 Per Quarter 866-528-4679 CVS Health
Wellcare Fidelis Dual Plus
(Plan 008)
Babylon-Fidelis-Care-Health-Insurance-Partner $350 Per Quarter 866-528-4679 CVS Health

*Wellcare Fidelis Patriot No Premium (Plan 005) does not have an OTC benefit.

**For Plans 001 and 003, Convey provides mail order service.

Card to Use for In-Store Purchases
for Incomm OTC Benefit

Sample ID Card

For Plans 001 and 003

Card to Use for In-Store Purchases
for CVSHealth OTC Benefit

Sample ID Card

For Plans 002, 004, and 008, you will use your Wellcare By Fidelis Care Member ID card. You will not receive a separate OTC card.

 

Additional Information

Wellcare is the Medicare brand for Centene Corporation, an HMO, PPO, PFFS, PDP plan with a Medicare contract and is an approved Part D Sponsor. Our D-SNP plans have a contract with the state Medicaid program. Enrollment in our plans depends on contract renewal.

From October 1 to March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 to September 30, you can call us Monday through Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends and on federal holidays.

Non-Discrimination Notice and Language Assistance (PDF)

Privacy Policy

H5599_22060_2022

 


Last Updated 1.6.2022