The Fidelis Care Blog

Having open conversations about health can make a big difference and help break the stigma around asking for help or going to the doctor. Men’s Health Month is a perfect time to remind men and boys that taking care of both physical and mental health is important. Why Preventive Care Matters Many health problems can be treated more easily when they are found early. That’s why regular checkups and screenings are important. “A common myth I hear is, ‘If I feel fine, I don’t need to see a doctor,’” Senior Medical Director Dr. Jermel Hawkins said. “This is untrue. Many diseases are silent

Skin cancer often starts quietly. It may look like a small mole, a spot that does not heal, or a change in skin color. Most of the time, it does not hurt. That makes it easy to ignore. But skin cancer is the most common type of cancer in the world, and cases continue to rise. This is why awareness and early action matter. May is Skin Cancer Awareness Month. It is a time to remind people how common skin cancer is and how important it is to protect your skin and check it often. At Fidelis Care, this message aligns

May is National Stroke Awareness Month, a time to learn about stroke, its warning signs, and how it can be treated. Stroke is the fifth leading cause of death in the United States and a major cause of long-term disability. What is a stroke? A stroke happens when blood flow to the brain is blocked or reduced. The brain needs oxygen to work. Without oxygen, brain cells can be damaged or die within minutes. Who is at risk for a stroke? The risk of stroke goes up as people get older, but it can happen at any age. Family history can also play a

In honor of National Nurses Week, we celebrate the compassion, expertise, and dedication that nurses bring to the lives of our members and communities every day. At Fidelis Care, nurses are at the heart of our mission, advocating for better health, guiding members through care, and showing up with empathy when it matters most. This week, we spotlight six of our incredible nurses, who share their personal perspectives.     Mary Oyedijo RN, Senior Care Manager What inspired you to pursue a career in the nursing field? I was drawn to nursing because I’ve always felt called to protect, advocate, and serve. It’s one of the

Everyone feels sad or worried sometimes. But there are times when our thoughts and feelings get in the way of our daily lives and we may need the help of a counselor or therapist. How to know if you need help It can be hard to tell when stress, sadness, or worry has become something you need help with. Consider reaching out for support if your feelings: Fidelis Care can help We want to make sure it's easy for Fidelis Care members to get care. We’ve added more providers to our list

Having open conversations about health can make a big difference and help break the stigma around asking for help or going to the doctor. Men’s Health Month is a perfect time to remind men and boys that taking care of both physical and mental health is important. Why Preventive Care Matters Many health problems can be treated more easily when they are found early. That’s why regular checkups and screenings are important. “A common myth I hear is, ‘If I feel fine, I don’t need to see a doctor,’” Senior Medical Director Dr. Jermel Hawkins said. “This is untrue. Many diseases are silent

As a reminder, providers now have access the Availity Clinical Quality Validation (CQV) tool designed to help providers close care gaps quickly and accurately. Through the Availity Essentials portal, CQV streamlines documentation and improves quality scores while reducing administrative burden.

The following section of the Fidelis Care authorization grids has been updated effective July 1, 2026.

Fidelis Care would like to remind providers of billing expectations related to contrast agents used in radiological testing, in alignment with New York State Medicaid guidance.

Effective July 1, 2026, the following procedures will be removed from prior authorization.