Provider Bulletin

Whether you need to stay informed on Fidelis Care policies, want to review NYSDOH updates and best-practice, or are looking for the latest news on Medicare, you’ll find it here with our newsletters, dedicated to keeping New York State health care providers at the top of their game.



  • Provider Access Online Enhancements
  • Online Provider Representative Directory
  • Claims Process Improvements
  • Risk Adjustment Activities
  • Appeals Process Updates
  • Provider Office Hours





Archives | Previous Provider Bulletin Releases

Assisting providers in staying abreast of the latest trends, policies, and studies.



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Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Utilization Management (UM)

Find information and links to external vendor authorization programs as well as links to internal Fidelis Care prior authorization resources.

Pharmacy Services

Formularies, utilization management programs, and specialty drug programs.