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As of January 1, 2024, Fidelis Care has partnered with MCG Health to implement the MCG Cite Guideline Transparency Tool. Providers can access this feature through the Fidelis Care Provider Portal.

Providers, please remember to review content available in Provider Access Online (Fidelis Care's secure Provider Portal) and the rest of this Provider section of the Fidelis Care website.

It’s amazing the influence one generation can have on the next. When I look in the mirror, I see my mother’s eyes. I have my grandmother’s creativity and love for music. Over and over, physical traits are passed from generation to generation, along with interests, talents, personality, and character traits. One thing it shows clearly - we influence others more than we think we do. And this doesn’t just happen in families. Each person has their own sphere of influence regardless of their family ties. As I look at my life, I can clearly see that I have been influenced strongly by the women who have come before me.

Fidelis Care will host two additional Provider Office Hours in March 2024. During the webinar, Fidelis Care staff will be available to share information, explain different resources, and answer your questions.

As of March 1, 2024, non-emergency medical transportation services for members enrolled in a Medicaid Advantage Plus or MLTC plan are now arranged by the Statewide Transportation Broker - Medical Answering Services (MAS) and covered by Medicaid Fee-For-Service.