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Invitation to Fidelis Care’s April Provider Office Hours
4/11/2024 • Posted by Provider Relations

Office Hours

Fidelis Care will host two Provider Office Hours in April 2024. During the webinar, Fidelis Care staff will be available to share information, explain different resources, and answer your questions.

Provider Office Hours – April 2024

Topic: Back to Basics – Doing Business with Fidelis Care
When:  Thursday, April 18th – 9AM – 10AM EST
Click here to register*

 

Topic: Provider Portal – Claim and Authorization Appeals

When:  Thursday, April 25th - 3PM - 4PM EST
Click here to register*

 

*Attendance will be limited to the first 200 registrants for each session.

 


The Back to Basics session will include:

  • Introductions to the Provider Relations Team
  • Important Updates/Information
  • Product Portfolio
  • Credentialing and Demographic Changes
  • Authorization Requirements
  • Vendor Information
  • Claims and Billing Information
  • Provider Tools & Resources

 

The Provider Portal session will include:

  • Provider Access Online User Roles
  • Accessing the Claims Summary
  • Submitting Claim Appeals
  • Accessing Authorization Information
  • Submitting Authorization Appeals
  • Provider Tools & Resources

 

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Relations Specialist. To find your designated representative, please visit Contact Provider Relations on our website.

 

 

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Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Member Renewal Information

Health insurance will no longer be automatically renewed for Medicaid Managed Care, Essential Plan, Child Health Plus, or HealthierLife members.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission. 

 

 

 

Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.