Log in, register for an account, pay your bill, print ID cards, and more.
Log into your account, view patient information, and more.
Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
To help protect sensitive information and meet New York requirements, we're adding multi-factor authentication (MFA) to the Wellcare and Fidelis Care provider portals. It's a quick, familiar verification step that makes signing in more secure while keeping the process simple.
Check out details about the upcoming login update.
Pursuant to past guidance by the New York Department of Health (NYDOH), claims submitted under the medical benefit for medications must include a valid National Drug Code (NDC). Claims that do not include an NDC, or that include an NDC that does not match the billed HCPCS code, may be denied and/or not eligible for reimbursement.
Billing Guidance Reminders
Common Issues
Claim Denial Details
Reference: NYSDOH guidance on NDC reporting for physician-administered drugs can be found here: https://www.health.ny.gov/health_care/medicaid/program/update/medup-n-o.htm
Assisting providers in staying abreast of the latest trends, policies, and studies.
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Verify member eligibility or renewal status, check claims, send e-scripts, and more.
To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
Apply to our network and become a part of the Fidelis Care mission.