12/10/2018
•
Posted by Provider Relations
Annually, Fidelis Care is required by the Centers for Medicare and Medicaid Services (CMS) to submit complete diagnostic data for Qualified Health Plan members. To help us obtain the necessary medical records for submission, Fidelis Care is working in partnership with Optum and CiOX Health*.
If you have received a packet requesting medical records, please provide the records as soon as possible. There are several options available for providers to submit records. Please review your packet to identify the submission option most convenient for you and your practice.
Fidelis Care is proud to be your health care partner. If you received a packet and have any questions, please contact CiOX Health at chartreview@cioxhealth.com, or at 877-445-9293, 8AM – 9PM EST, Monday through Friday.
*These disclosures may be made to a business associate, acting on behalf of the health plan, which in this case are Optum and CiOX Health (CiOX).