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Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
Fidelis Care will host four Provider Office Hours in June 2026. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
Provider Office Hours – June 2026
Topic: Timely Access to Care – Access and Availability Standards When: Thursday, June 11th – 2 PM – 3 PM EST Click here to register*
Topic: Fidelis Care and Wellcare - Quality Programs When: Wednesday, June 17th – 10 AM – 11 AM EST Click here to register*
Topic: Fidelis Care – Back to Basics When: Thursday, June 18th –2 PM – 3 PM EST Click here to register
Topic: Managed Long-Term Care Overview When: Thursday, June 25th – 2 PM – 3 PM EST Click here to register*
*Attendance will be limited to the first 300 registrants for each session.
The Timely Access to Care session will include:
The Quality Office Hours session will include:
The Back to Basics session will include:
The Managed Long-Term Care (MLTC) Overview session will include:
Once you have registered, you will receive a confirmation email. If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Quality Improvement Specialist. To find your designated representative, please click the links above.
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Verify member eligibility or renewal status, check claims, send e-scripts, and more.
To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
Apply to our network and become a part of the Fidelis Care mission.