Welcome, Providers!



Provider Access Online 6/7/19 - 6/9/19 Limited Access
6/5/2019 • Posted by Provider Relations

Attention!  Due to a scheduled system upgrade, Provider Access Online (provider portal) will be “read only” from Friday, June 7 at 6PM through Sunday, June 9, 2019.  Providers will not be able to add/modify information during that time. All Provider Access Online functions will be restored on Monday June 10, 2019.  We apologize for any inconvenience this may cause you. 

eviCore Healthcare

Access the eviCore utilization management system.

Electronic Transactions

Submit claims electronically with Fidelis Care.

Join Our Provider Network

Be part of the Fidelis Care mission. 

Important Information on Coverage Decisions

Each day, Fidelis Care's Utilization Management (UM) Department makes decisions on numerous health insurance claims. These decisions are based only on appropriateness of care and the existence of coverage. 

Fidelis Care does not reward practitioners or other individuals for issuing denials of coverage, and does not offer financial incentives to UM staff that would encourage decisions that result in underutilization of services. 

Fidelis Care is committed to ensuring that members have the care and services they need. 

Learn about Fidelis Care's Quality Management Program

Provider Access Online

Verify member eligibility, check claims status, and more.

Provider Bulletin

Read the latest Provider Bulletin and browse the archives.

Manuals and Forms

Provider manuals, tip sheets, important forms, and applications.