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Register! TurningPoint Healthcare Solutions, LLC - Provider Education Webinars - Surgical Quality and Safety Management for Musculoskeletal Surgical Procedures
9/13/2019 • Posted by Provider Relations

As previously announced, the delegation of prior authorizations for orthopedic surgical procedures and spinal surgical procedures to TurningPoint Healthcare Solutions, LLC has been delayed until further notice and is pending New York State (NYS) approval*.

In the interim, for services rendered on or after October 1, 2019, Prior Authorization will be required for orthopedic surgical procedures and spinal surgical procedures, for both inpatient and outpatient settings, through Fidelis Care’s Authorization Department via Provider Access Online (provider portal),
Fax:  (800) 860-8720, or Phone: (888) 343-3547. 


*When NYS approval is received, an updated message will be posted to announce the transition from Fidelis Care to TurningPoint Healthcare Solutions, LLC.

To help prepare for this upcoming transition, Fidelis Care and TurningPoint Healthcare Solutions, LLC welcomes providers to attend an educational webinar.  Be sure to register for a TurningPoint Surgical Quality and Safety Management provider webinar session as listed below.   You will only need to attend one of these educational sessions.

Sep 16, 2019 2:00 PM EDT:    https://attendee.gotowebinar.com/register/6282229411598848012
Sep 17, 2019 11:00 AM EDT:  https://attendee.gotowebinar.com/register/8641928699364299276 
Sep 23, 2019 10:00 AM EDT:  https://attendee.gotowebinar.com/register/1971872251342226701
Sep 24, 2019 1:00 PM EDT:     https://attendee.gotowebinar.com/rt/2038190394374398731 
Sep 25, 2019 1:00 PM EDT:     https://attendee.gotowebinar.com/register/7607123330880277517
Sep 26, 2019 11:00 AM EDT:  https://attendee.gotowebinar.com/rt/6224696365455646477 

After registering, you will receive a confirmation email containing information about joining the webinar.

If you need any further assistance regarding registering for a provider webinar or have any questions, please contact the Fidelis Care Provider Call Center at 1-888-FIDELIS (1-888-343-3547).
 

 

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Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Member Renewal Information

Health insurance will no longer be automatically renewed for Medicaid Managed Care, Essential Plan, Child Health Plus, or HealthierLife members.

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Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.