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Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.

Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.

 

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LATEST NEWS


Provider Satisfaction Survey
11/1/2019 • Posted by Provider Relations

For the 19th consecutive year, Fidelis Care wants to know more about your experience with us. Your office may receive a survey in the mail requesting you to complete a survey, which may be completed by paper or online.

Fidelis Care places a high degree of importance on provider satisfaction. As a health plan, we consider all of you to be our partners in the provision of quality care and service to members. The opinions of your practice are an important source of information that help us identify and deliver solutions that best meet your needs and that streamline our work together. As in the past, the results of the survey will be used to improve the level of service provided by Fidelis Care and our staff.

Although Fidelis Care is not required to administer this survey, we consider it to be a helpful tool and resource as we seek to ensure strong relationships with our providers.

Thank you in advance for your time and valuable feedback.

 


Provider Bulletin Archives

Assisting providers in staying abreast of the latest trends, policies, and studies.

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission.