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WellCare Now Part of Centene
1/24/2020 • Posted by Provider Relations

As you may know, WellCare Health Plans is now part of Centene, which operates as Fidelis Care in New York State.

There is no impact to Fidelis Care members and there is nothing for Fidelis Care providers to do related to this transaction.

If you are contracted with WellCare, you should expect to receive a letter from WellCare in the next few days. In addition, please look for updates at provider.wellcare.com or providers.fideliscare.org. If you have any questions related to the transaction, please contact your WellCare Provider Relations Representative or the WellCare Provider Service team at 1-800-288-5441. You may also contact your Fidelis Care Provider Relations Representative.

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Important Information on Coverage Decisions

Each day, Fidelis Care's Utilization Management (UM) Department makes decisions on many health insurance claims. These decisions are based only on appropriateness of care and the existence of coverage. 

Fidelis Care does not reward providers or other individuals for issuing denials of coverage, and does not offer financial incentives to UM staff based on decisions that promote underutilization of services. 

Fidelis Care is committed to ensuring that members have the care and services they need. 

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