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Log into your account, view patient information, and more.
Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
Fidelis Care implemented a new opioid prior authorization requirement, which began on May 1, 2018. The requirement applies to Medicaid Managed Care, Child Health Plus, and HealthierLife (HARP) members who are newly enrolled or are new to opioid treatments, for prescriptions that exceed 90 morphine milligram equivalents (MME) per day. For more information, please download the Opioid Prior Authorization Requirement Letter from our Chief Medical Officer. To access the updated authorization form, download the Fidelis Care Opioid Prior Authorization Form.
Assisting providers in staying abreast of the latest trends, policies, and studies.
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Verify member eligibility or renewal status, check claims, send e-scripts, and more.
To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
Apply to our network and become a part of the Fidelis Care mission.