Log in, register for an account, pay your bill, print ID cards, and more.
Log into your account, view patient information, and more.
Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
WellCare New York members enrolled in Medicaid, Child Health Plus, and Essential Plans products* will transition to and become Fidelis Care members effective June 1, 2020. These members will be issued a Fidelis Care member identification card; therefore, the transition may be transparent.
Pharmacy Prior Authorizations requests for these plans and transitioned members should be faxed to 1-877-533-2405, which is our same Medicaid fax number. Please use the existing Medicaid fax authorization form found here: NYS Medicaid Prior Authorization Request Form For Prescriptions
*Note: WellCare New York members enrolled in a Managed Long Term Care product are transitioning to Fidelis Care as well effective June 1, 2020; however, they will not be affected by the above pharmacy authorization process.
Assisting providers in staying abreast of the latest trends, policies, and studies.
Winter
Spring
Summer
Fall
Volume 10, Issue 1
Volume 10, Issue 2
Volume 10, Issue 3
Volume 10, Issue 4
Verify member eligibility or renewal status, check claims, send e-scripts, and more.
To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
Apply to our network and become a part of the Fidelis Care mission.