Provider | Fidelis Care

Welcome, Providers!


LATEST NEWS


Coming Summer 2020 ~ Children’s Uniform Clinical Network Provider Training
6/10/2020 • Posted by Provider Relations

Fidelis Care, as a Medicaid Managed Care plan, is required by Federal and State regulations to monitor and ensure the quality of services offered by contracted network providers for behavioral health (BH - mental health and substance use disorder) services.  Also, Fidelis Care must offer training to providers in clinical core competencies and evidence-based practices.

This slide deck provides detailed information on upcoming training in early summer on Uniform Clinical Network Provider Training.  The training is offered by MCTAC (Managed Care Technical Assistance Center of New York) and CTAC (Community Technical Assistance Center of New York).

  • State-of-the-art web-based training for BH providers:
    • Outpatient child serving clinics
    • Children and Family Treatment and Support Services (CFTSS)
    • Children’s Home and Community-Based Services (HCBS)
    • Voluntary Foster Care Agencies (VFCA)
  • For network providers participating in Medicaid Managed Care plans
  • Avoids the unnecessary duplication of training for multiple managed care plans
  • Training resources are free of charge!
  • Clinical staff earn CEU and CASAC credits
  • BH Providers will be invited to enroll in this training in early Summer 2020

Important!  For more detailed information and to pre-enroll, please complete a required and brief 5-item, enrollment survey here: survey 

 

Smiles-that-Shine

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Member Renewal Information

Health insurance will no longer be automatically renewed for Medicaid Managed Care, Essential Plan, Child Health Plus, or HealthierLife members.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission. 

 

 

 

Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.