Welcome, Providers!



Fidelis Care Provider Bulletin - Volume 6, Number 2
8/28/2020 • Posted by Provider Relations

Fidelis Care is pleased to announce that a new Provider Bulletin is now available. The bulletin features updates on important initiatives and the latest news of interest to our provider community.

Articles in this issue:

  • Revised COVID-19 Testing Guidance
  • Medicare Medical Record Retrieval
  • Preventing Violence Against Children During COVID-19
  • Clinical Preventive Services Guidelines: 2020 Updates
  • Raising Awareness for Importance of Childhood Vaccinations
  • Charges for Personal Protective Equipment (PPE) by Participating Providers


Please download Fidelis Care Provider Bulletin – Volume 6, Number 2.
To view our Provider Bulletin Library on this site, please visit: Provider Bulletins.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically with Fidelis Care.

Join Our Provider Network

Be part of the Fidelis Care mission. 

Important Information on Coverage Decisions

Each day, Fidelis Care's Utilization Management (UM) Department makes decisions on many health insurance claims. These decisions are based only on appropriateness of care and the existence of coverage. 

Fidelis Care does not reward providers or other individuals for issuing denials of coverage, and does not offer financial incentives to UM staff based on decisions that promote underutilization of services. 

Fidelis Care is committed to ensuring that members have the care and services they need. 

Provider Access Online

Verify member eligibility, check claims, and more.

Submit Authorization Requests

Utilization management systems available to submit authorization requests.