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LATEST NEWS


Viral Load Suppression Tip Sheet
6/14/2021 • Posted by Provider Relations

Fidelis Care has posted updates to the Viral Load Suppression tip sheet. The document now has updated state/federal resource links in addition to the original content, which includes the HEDIS definition, diagnosis guidelines, effective management practice and protocol, billing and reporting practices, and pharmacy services information.

You can access the tip sheet on this site in the Provider Resources section by selecting Manuals, Forms and Policies, then scroll to Provider Tip Sheets.

 

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Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

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Social Care Network

Starting January 1, 2025, members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans will have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

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Join Our Network

Apply to our network and become a part of the Fidelis Care mission. 

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Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Attestation Form

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Provider Portal

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

E-Transactions

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.

UM Resources