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Utilization Management Updates in Response to Executive Order Addressing Healthcare Staffing Shortages (Updated)
10/8/2021 • Posted by Provider Relations

In response to the Executive Order declaring a Statewide Disaster Emergency due to current healthcare staffing shortages in the State of New York issued on September 27, 2021, and the release of NYS Department of Financial Services Insurance Circular Letter No. 9 issued October 7, 2021: Fidelis Care is compliant and will process attestations/ certifications requesting the suspension of certain authorization documentation requirements is needed to increase the availability of health care staff at the designated hospital facilities.

Modifications to this update will be made as needed to ensure compliance with regulatory directives.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

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Utilization management systems available to submit authorization requests.