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Welcome, Providers!

Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.

Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.

 

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LATEST NEWS


New Fax Number for Supplemental Data Submission
4/12/2022 • Posted by Provider Relations

The Fidelis Care fax number for supplemental data submission has been changed.  Effective immediately, primary care providers should fax records to (833) 418-0922.  Please do not use the fax number listed in the 2021 Quality Care Incentive (QCI) Program brochure. (Of note, 2021 QCI supplemental data is no longer being accepted.)  For providers that have used the previously published number since March 22, 2022, please resend your fax to the number listed above. 

 

If you have any questions, please contact our Provider Call Center at 1-888-FIDELIS (1-888-343-3547) or your local Provider Partnership Associate.


Provider Bulletin Archives

Assisting providers in staying abreast of the latest trends, policies, and studies.

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

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