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Welcome, Providers!

Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.

Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.

 

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LATEST NEWS


Announcing Provider Office Hours
6/8/2023 • Posted by Provider Relations

Join us for our Provider Office Hours! Registration is required

Starting Wednesday, June 28, Fidelis Care will host Provider Office Hours sessions. During the Zoom sessions, Fidelis Care staff from different departments will be available to answer your questions on a variety of topics.

Provider Office Hours – June 2023
When: 11 AM - 1 PM Wednesday, June 28
You must register by June 21 for this Zoom webinar.


Drop in any time during the two-hour sessions to be connected in private breakout sessions with staff from the following areas:

  • Behavioral Health Case Management
  • Children’s Services
  • Claims
  • Health Home
  • Long Term Care Services
  • Provider Relations
  • Quality
  • Retention
  • Utilization Management
  • Value Based Payment

Additionally, department-specific resource guides will be shared and navigation of the fideliscare.org site will be provided for those interested. Registration is required by Wednesday, June 21. Once you have registered, you will receive a confirmation email from ahurley-lynch@fideliscare.org inquiring about the topics you want addressed. Your feedback will allow us to prepare in advance for the session.

We look forward to your attendance. The July session will be held on Thursday, July 13 from 3 - 5 PM.


Provider Bulletin Archives

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Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

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