Log in, register for an account, pay your bill, print ID cards, and more.
Log into your account, view patient information, and more.
Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
Fidelis Care is has been made aware that Ambetter from Fidelis Care and Essential Plan members received ID cards with incorrect billing information located on the back of the ID card. Please do not use the Payor ID or the Claims address listed on the member ID card, unless the information below is present.
The correct information is as follows:
Fidelis Care is in the process of issuing new member ID cards to all affected members.
Reference Materials
For additional questions, or if we can be of assistance in any way, please contact your Fidelis Care Provider Relations Specialist. To find your designated representative, please visit Contact Your Designated Provider Relations Specialist.
Assisting providers in staying abreast of the latest trends, policies, and studies.
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To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
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